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Refund Policy

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Refund & Cancellation Policy

Last Updated: September 18, 2026

At Zanvia LLC, accessible from zanviallc.site, we strive to deliver exceptional accounting, corporate tax planning, and strategic financial advisory services. This Refund & Cancellation Policy outlines the conditions under which refunds or service cancellations are processed.


1. Professional Advisory & Service Commitments

Due to the customized nature of accounting, compliance, and corporate tax advisory services, fees paid for completed services, consultation hours, or delivered tax filings are generally non-refundable.

  • Consultation Fees: Time spent during direct consultation or financial strategy sessions is non-refundable once the session has taken place.
  • Retainer Services: Ongoing monthly accounting or advisory retainers may be canceled in accordance with your specific client service agreement.

2. Refund Eligibility & Conditions

A partial or full refund may be considered under the following specific circumstances:

  • Unperformed Services: If a payment was made for a service that Zanvia LLC has not yet initiated or processed, you may request a full refund within 7 days of payment.
  • Duplicate Payment: In the event of a technical error resulting in double charging or overpayment, the excess amount will be refunded immediately upon verification.
  • Service Modification: If service terms are modified before work begins, an adjusted partial refund may be issued subject to agreement by both parties.

3. Cancellation & Processing Timeframes

Clients wishing to cancel an ongoing retainer or service request must submit a written request to info@zanviallc.site.

  • Approved refunds will be processed back to the original method of payment within 5 to 10 business days.
  • Processing times may vary depending on your financial institution or credit card provider.

4. Exceptions & Non-Refundable Items

The following fees are strictly non-refundable:

  • Third-party filing fees, government registration fees, or state tax filing costs already paid on your behalf.
  • Custom financial modeling software or proprietary reports generated and delivered to you.

Need Assistance with a Service Request or Billing?

If you have questions regarding your billing status, wish to dispute a transaction, or request a service cancellation, please get in touch with our billing team.

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